Welcome to 12booker.com, your gateway to discovering the best hotel deals. We value and respect your privacy and are committed to protecting your personal data. This Privacy Statement outlines how we collect, use, store, and protect your privacy & rights.
- Data Collection
Just a visitor:
When you just a visitor who like to take a peak, you are welcome! We will collect zero direct personal information about you!
1.1 Personal Information:
When using our services, we maybe collect personal information you provide, such as your name, contact details, hotel preferences, and feedback.
1.2 Automatic Information:
No cookies or tracking technologies are used on our website or platforms to automatically collect data. We focus solely on providing a privacy-friendly experience.
1.3 Third-Party Data:
We can receive booking details from third-party platforms or suppliers where the actual booking and payment occur. This data is shared with us to enhance your experience but remains subject to the third-party’s privacy practices.
- Use of Data
2.1 Service Delivery:
Your data is used to deliver and improve our services, including personalizing hotel recommendations based on your preferences.
2.2 Communication:
We may use your contact information to send service-related messages and updates about your inquiries or bookings, spam-free!
2.3 Legal Obligations:
Data may be processed to comply with legal obligations or in response to lawful requests by public authorities.
- Data Storage
3.0 Our websites and data storages are all in The Netherlands and thus comply with all European Laws likes privacy, GDPR, ISO 27001:2022, NEN 7510:2017 A1:2020 (special for healthcare), ISO 9001:2015. For technical reasons we can use systems and -temporally- storage outside the Netherlands within the EU or other countries outside the EU but always under the same privacy principles
3.1 Security Measures:
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure.
3.2 Data Retention:
Your personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is legally required.
- User Rights
4.1 Access and Update:
You have the right to access and update your personal information at any time by contacting us.
4.2 Deletion:
You can request the deletion of your personal data, subject to certain legal exceptions.
- Communication Platforms
We engage users through U-chat, Telegram, WhatsApp, and other chat platforms for seamless communication. Communications through these platforms are governed by their respective privacy policies. We recommend reviewing WhatsApp’s and Telegram’s privacy policies to understand how they protect your data. Any personal data shared with 12booker.com post-communication is managed under this privacy statement.
- Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in legal requirements or our practices. We will notify you of any significant changes through appropriate channels.
- Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us via the contact page.